Política de privacidad
Política de Privacidad and Términos de Servicio
Welcome to IronShield Miniatures. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully.
Seller Information
IronShield Miniatures is operated by:
Andrzej Machno
NIP: 6783171820
REGON: 369124644
1. Acceptance of Terms
By accessing and using the IronShield Miniatures website, you accept and agree to be bound by these Términos de Servicio and our Política de Privacidad. If you do not agree to these terms, please do not use our website.
2. Use of the Website
Eligibility: You must be at least 18 years old to use our website. By using our website, you represent and warrant that you are at least 16 years old.
Account: When you create an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.
3. Orders and Payments
Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information.
Payment: Payment must be received by us before our acceptance of an order. We accept various forms of payment as indicated on our website.
Pricing: All prices are listed in [currency] and are subject to change without notice. We are not responsible for pricing errors.
4. Shipping and Delivery
Shipping: We ship orders via Poczta Polska to addresses within Europe and the Americas. Please see our Shipping Policy for more information.
Delivery Times: Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or customs.
5. Returns and Refunds
Returns: We accept returns within 14 days of receipt of your order. Items must be unused and in their original packaging. Please see our Return Policy for more details.
Refunds: Approved returns will be refunded to your original method of payment. Shipping costs are non-refundable.
6. Complaints and Warranty Claims
Submitting Complaints:
If you wish to file a complaint or warranty claim regarding a product purchased from IronShield Miniatures, you can contact us via email at [your email address]. Please include the following details:
- Your full name and contact information
- Order number
- A detailed description of the issue
- Photos of the product showing the defect (if applicable)
Processing Complaints:
We will review your complaint and respond within 14 days of its receipt. If the complaint is accepted, we will proceed with a repair, replacement, or refund, depending on the nature of the defect.
7. Withdrawal from the Agreement (Right of Withdrawal)
Right of Withdrawal:
As a consumer, you have the right to withdraw from the agreement without providing a reason within 14 days of receiving your order.
How to Exercise the Right of Withdrawal:
To withdraw from the agreement, please send us a clear statement (e.g., by email) informing us of your decision. Include the following information:
- Your full name and contact details
- Order number
- Date of purchase and receipt
Returning the Product:
The returned product must be sent to our address within 14 days of notifying us of your withdrawal. The product must be unused, in its original packaging, and in a condition suitable for resale.
Refunds:
We will refund the amount paid for the product, including the cost of the cheapest standard delivery option offered by us, within 14 days of receiving the returned item. Shipping costs for returning the product are borne by the customer.
Exclusions:
The right of withdrawal does not apply to custom-made products or items that have been clearly personalized.
8. Intellectual Property
Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of IronShield Miniatures or its content suppliers and is protected by copyright and other intellectual property laws.
Use: You may not use, reproduce, distribute, or create derivative works from our content without our express written permission.
9. User Conduct
Prohibited Activities: You agree not to engage in any of the following prohibited activities:
- Violating any laws or regulations
- Infringing on our or any third party's intellectual property rights
- Interfering with or disrupting our website or services
- Uploading or transmitting any viruses or malicious code
10. Disclaimer of Warranties
Our website and all content, products, and services provided through it are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted or error-free.
11. Limitation of Liability
To the fullest extent permitted by law, IronShield Miniatures shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our website or products.
12. Indemnification
You agree to indemnify and hold IronShield Miniatures, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, damages, liabilities, costs, or expenses arising from your use of our website or your breach of these Términos de Servicio.
13. Governing Law
These Términos de Servicio and any disputes arising out of or related to them or your use of our website shall be governed by and construed in accordance with the laws of [your country/state], without regard to its conflict of law principles.
14. Changes to Términos de Servicio
We reserve the right to modify these Términos de Servicio at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after the posting of any changes constitutes your acceptance of such changes.
